Job Description: To support the effective and efficient working of the Distribution Operations function by performingoperational, administrative and reporting duties relating to one of the following areas: Job Responsibilities: Convert group schemes to individual policies and respond to queries related to the conversion. Generate and issue policy document packs and certificates. Set new up for Group Benefit policies. Execute simple changes on policy information and corrections on processing errors (Omega ErrorFixes). Split and process bulk applications. Verify personal details for FIC compliance. Job Requirements: Experience in the insurance industry would be advantageous. Knowledge of regulatory and compliance frameworks would be advantageous In-depth understanding of industry standards Working knowledge of products and services (advantageous) Diploma or degree in related field will be advantageous Customer engagement principles Matric (Grade 12) 2 - 3 Years experience in an administrative capacity in an operational environment.