Administration Officer

Job Description:

To support the effective and efficient working of the Distribution Operations function by performingoperational, administrative and reporting duties relating to one of the following areas:

Job Responsibilities:

• Convert group schemes to individual policies and respond to queries related to the conversion.
• Generate and issue policy document packs and certificates.
• Set new up for Group Benefit policies.
• Execute simple changes on policy information and corrections on processing errors (Omega ErrorFixes).
• Split and process bulk applications.
• Verify personal details for FIC compliance.

Job Requirements:

• Experience in the insurance industry would be advantageous.
• Knowledge of regulatory and compliance frameworks would be advantageous
• In-depth understanding of industry standards
• Working knowledge of products and services (advantageous)
• Diploma or degree in related field will be advantageous
• Customer engagement principles
• Matric (Grade 12)
• 2 – 3 Years experience in an administrative capacity in an operational environment.