Business Product Specialist

Website Nedbank

Job Description:

As a Business Product Specialist, your main goal will be to drive innovative, data-driven repayment strategies and processes within the Unsecured Recoveries and Debt Counselling Repayment Strategy Team. You will collaborate closely with the Repayment Strategy Manager to develop innovative and data-driven repayment strategies.

Job Responsibilities:

  • Identify opportunities to improve or enhance processes, actively recommend improvements, and support the implementation of tools, standards, policies, and procedures by collaborating with respective stakeholders.
  • Collaborate closely with cross-functional teams to ensure that the repayment strategies align with the overall business strategy and objectives.
  • Ensure compliance of all repayment strategies and enhancements, enforcing regulations, policies, and procedures, and understanding the link from policy-process-system-operating procedures to mitigate brand, reputation, and other risks.
  • Identify cost/time/quality/risk aspects of introducing, modifying, or decommissioning repayment operations, processes, or strategies by investigating the business benefits and/or problems.
  • Identify and understand the direct and indirect impact of repayment strategy initiatives on the business by conducting research, interviewing affected stakeholders, and applying end-to-end skill sets.
  • Build and maintain trusted relationships with stakeholders, including NDCRS Revenue Generating areas, CPS, Swordfish, and external payment solution vendors, through open communication, one-on-one meetings, and a flexible and open-minded approach to input, ensuring alignment across all NDCRS Revenue Generating and Supporting areas.

Job Requirements:

  • Python
  • Certified Data Management Professional (CDMP)
  • SAFe
  • 3 – 5 years experience in a management consulting role within the financial sector
  • 3 – 5 years experience in repayment strategies and methods

Job Details:

Company: Nedbank

Vacancy Type: Full Time

Job Location: Johannesburg, Gauteng, South Africa

Application Deadline: N/A

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