Job Description: As an Support Specialist, you will work with our Freight Management System. You will be actively configuring and supporting our FMS application MPO and you will be the point of contact for South Africa. Within this scope, you communicate with, for example, local engineers, colleagues from BCM or our software suppliers. Job Responsibilities: Communicating and following up on requests to our software suppliers in line with SLAs via Jira; Developing work processes and standardisation within your team. Providing support to your operational colleagues; Keeping system documentation up-to-date in accordance with the guidelines applicable within DSV Configuring and testing our software vendors' products; Job Requirements: Highly proficient in Excel/PowerPoint for data management and reporting Knowledge of WMS systems Intermediate computer literacy level in MS Word and Outlook Grade 12 Industrial Engineering, or Inventory Management an advantage Relevant Tertiary Qualification in Logistics, Supply Chain Management
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