Business Support Specialist

Website Standard Bank

Job Description:

To provide first and second line technical support to stakeholders, troubleshooting and resolving defined requests ranging from user management to more complex requests by conducting analysis, diagnosis and resolution of technology related problems, ensuring service stability.

Job Requirements:

  • Adopting Practical Approaches
  • Technology Partnering & Service Management
  • Exploring Possibilities
  • Experience Required: 8-10 years
  • Providing Insights
  • Proven experience in building cross-functional relationships and working with colleagues across the organisation.
  • Production support experience including working from a support queue managing SLAs and working with end users. Proven ability to design and implement new processes and facilitate user adoption

Job Details:

Company: Standard Bank

Vacancy Type: Full Time

Job Location: Johannesburg, Gauteng, South Africa

Application Deadline: N/A

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