Client Care Representative

Website Sanlam

Job Description:

As a company we believe in creating and cultivating a positive, energised working environment that gives you every opportunity to achieve success.

Job Responsibilities:

  • The Client Care Centre environment is divided into three divisions, a call centre, a front of office and an administration division that deals with all other types of communication and correspondence from our customers.
  • Effectively create walk in clients on the system and refer them to the correct point of service.
  • Refer clients to the self-help hubs and make sure the necessary documents are received, completed and referred to correct division within Sanlam.
  • You will be responsible to stand in for the current Administrative Assistant and floor walker in the walk-in centre.

Job Requirements:

  • A tertiary qualification (Diploma or Degree) from a well-recognised institution will be an advantage.
  • Strong communication skills
  • Life insurance customer service experience.
  • Experience in assurance administration.
  • Matric/Grade 12
  • Must have passion for customer services
  • Ability to communicate in English and Afrikaans is a requirement.
  • Aptitude to identify and solve problems

Job Details:

Company: Sanlam

Vacancy Type: Full Time

Job Location: Bellville, Western Cape, South Africa

Application Deadline: N/A

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