Job Description: This role assists clients telephonically or face to face, in accordance with business, process and compliance rules. The incumbent is individually accountable for achieving results through own efforts. Customer focused role. Job Responsibilities: Adheres to business, process and compliance rules. Provides telephonic and face-to-face service to customers. Multi skilled across product and process relevant to the business area. Moderate to high level of technical knowledge. Adheres to service and quality standards.
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