Job Description: This role assists clients telephonically or face to face, in accordance with business, process and compliance rules. The incumbent is individually accountable for achieving results through own efforts. Customer focused role. Job Responsibilities: Provides telephonic and face-to-face service to customers. Adheres to service and quality standards. Adheres to business, process and compliance rules. Moderate to high level of technical knowledge. Multi skilled across product and process relevant to the business area.
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