Job Description: To recover debt and assets by following internal and legal processes and procedures resulting in reduced costs and losses for the bank. Job Responsibilities: Build and maintain business relationships with internal and external stakeholders by sharing performance expectations. Contribute to team dynamics by sharing knowledge and ideas. Maintain client satisfaction by responding to general queries on risk or arrears timeously. Reduce and manage impairments and credit loss ratio by applying the appropriate actions including drawing daily reports and distributing to relevant stakeholders. Rehabilitate accounts by contacting, negotiating, concluding and monitoring arrangements with client and authorised third parties. Ensure internal and external stakeholders perform within agreed turnaround time and Service Level Agreements by monitoring the accounts. Job Requirements: Banking knowledge 2 years experience in credit collections Matric / Grade 12 / National Senior Certificate Business terms and definitions Certificate: Credit Management
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