Collections Consultant

Website Nedbank

Job Description:

To recover debt and assets by following internal and legal processes and procedures resulting in reduced costs and losses for the bank.

Job Responsibilities:

  • Build and maintain business relationships with internal and external stakeholders by sharing performance expectations.
  • Contribute to team dynamics by sharing knowledge and ideas.
  • Maintain client satisfaction by responding to general queries on risk or arrears timeously.
  • Reduce and manage impairments and credit loss ratio by applying the appropriate actions including drawing daily reports and distributing to relevant stakeholders.
  • Rehabilitate accounts by contacting, negotiating, concluding and monitoring arrangements with client and authorised third parties.
  • Ensure internal and external stakeholders perform within agreed turnaround time and Service Level Agreements by monitoring the accounts.

Job Requirements:

  • Banking knowledge
  • 2 years experience in credit collections
  • Matric / Grade 12 / National Senior Certificate
  • Business terms and definitions
  • Certificate: Credit Management

Job Details:

Company: Nedbank

Vacancy Type: Full Time

Job Location: Johannesburg, Gauteng, South Africa

Application Deadline: N/A

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