Commercial Specialist

Website Vodacom

Job Description:

Proactively and continuously assess the relevant marketplace and its dynamics, customers, and competitors to provide an unbiased point of view on the performance of markets/brands, supported by facts and evidence

Job Responsibilities:

  • Demonstrates a good understanding of procedures and concepts through extensive experience and support with the delivery of proactive commercial insight and planning.
  • Develop and implement recommendations from agreed use case scenarios to drive improvement across key customer and business metrics
  • Pro-active Analysis and Monitoring of contact centre metrics and Outsourced provider Commercial KPI performance and propose solutions to improve if required.
  • Performs assigned tasks related to building challenging but realistic forecasts and delivering on the company’s plans.
  • Overseeing all aspects of Outsourced budget planning, tracking, and reporting by employing thorough analysis to ensure the organization’s financial management is efficient and transparent.

Job Requirements:

  • A Minimum Of 3-5 Years Experience In:
  • Commercial, Analytics, Business Insights and/or Operational Support
  • Finance/Commercial or relevant degree/ National Diploma
  • Telecommunications
  • Data visualization skills Advantageous
  • Matric/Grade 12
  • Expert in MS Office, Excel, and PowerPoint Essential

Job Details:

Company: Vodacom

Vacancy Type: Full Time

Job Location: Bellville, Western Cape, South Africa

Application Deadline: N/A

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