Job Description: Take technical ownership of the configuration, implementation, ongoing maintenance and support of the applicable system/module Job Responsibilities: Provide sound consulting services and recommendations based on customer and client needs, current information and trends analyses Devise and implement innovations or methodologies that achieve efficiencies and reduce cost based on time, risk, process and re-usability of solutions Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members, vendors, etc. Maintain close relationships with key stakeholders ensuring appropriate solutions are developed, appropriate and timeous feedback is provided Job Requirements: Card acquiring / Payments industry knowledge highly advantageous Good understanding of System Architecture 5 years Business Analysis/Project Management experience working within an IT environment System Analysis development knowledge Matric and a Tertiary qualification in IT or Certificate in Business Analysis Introduction to programming