Connect Administrator

Website VKB Group

Job Description:

The AFS Connect Administrator will be responsible to monitor, report & resolve any possible issues on the internal system (AFS Connect) to ensure that farmers & clients get the best service.

Job Responsibilities:

  • Pro-actively order parts for breakdowns on customer implements, limiting down-time and possible financial losses.
  • Together with the product specialist, manage stock of the VKB Group’s precision farming divisions (orders, quotes on hardware and software products).
  • Record and resolve problems within agreed timelines (Customer Service)
  • Annual activation and update of all users on the AFS System, ensuring that all the users accounts and signals are up to date.
  • Daily monitoring and escalating of AFS Connect Signals and issues that may occur to ensure preventative action for customers and farmers.
  • Be the AFS System champion, ensuring the system runs effectively.

Job Requirements:

  • Knowledge of AFS Connect (or similar systems – monitoring signal & issues) will serve as recommendation.
  • Previous experience in a similar role will serve as recommendation.
  • Proficient in MS Office.
  • Grade 12/ NQF4

Job Details:

Company: VKB Group

Vacancy Type: Full Time

Job Location: Reitz, Free State, South Africa

Application Deadline: N/A

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