Credit Risk Control Officer

Website Nedbank

Job Description:

To provide client support service by applying sound credit risk management principles in early-stage collections through management of portfolios to help Nedbank reduce the impairment charge in line with business views.

Job Responsibilities:

  • Collaborate with the stakeholders to maintain the business relationships for client service delivery
  • Solution for queries received within timelines
  • Train, coach, support and guide staff on policies and systems.
  • Engage with Internal and external stakeholders to manage to reduce impairment charge
  • Maintain accurate records of all communications and interactions with clients
  • Maintain customer’s trust through service, client experience and brand alignment.
  • Daily contact with clients to manage accounts timeously
  • Test and implement systems prior to roll out.
  • Effective resolution of queries.

Job Requirements:

  • Business Related Degree
  • 5 years senior admin level in financial services industry
  • Matric / Grade 12 / National Senior Certificate
  • Technical / Professional Knowledge
  • Administrative procedures and systems

Job Details:

Company: Nedbank

Vacancy Type: Full Time

Job Location: Cape Town, Western Cape, South Africa

Application Deadline: N/A

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