CX Product Designer

Website Sanlam

Job Description:

The Product Designer will play an active part in CX multi-disciplinary teams to deliver design in production from initial UX wireframing, to high fidelity screen specifications. Acting as a connection between the CX strategy and CX design teams, this role is vital in defining and guiding key strategic aims and business requirements with the end goal of translating these into designs that meet both business goals and customer expectations.

Job Responsibilities:

  • Making use of, and providing constant input to the betterment of the Sanlam Design System
  • Navigating and finding design solutions to challenges related to business rules, technical infrastructure, access to data, system performance and customer behaviour to ensure the best possible definition of feature or service interaction
  • Interpreting briefs research insights, business requirements, and understanding of technical limitations to inform the creation of product design specifications
  • Completion of design tasks within time or resource constraints

Job Requirements:

  • Rapid prototyping methods, ranging from paper sketching to digital prototypes.
  • Experience maps, user journeys and service blueprints.
  • Interaction models, flows and wireframes.
  • A Bachelor’s degree, 3 yr diploma, or equivalent qualification in Design or related field.
  • Design Systems, and associated components libraries in creating high fidelity screen specifications
  • User-centered design processes and practices to develop new products and services.
  • Understanding of areas of specialization within the greater design landscape, including but not limited to
  • Design Research, Visual Design, and Content Design.

Job Details:

Company: Sanlam

Vacancy Type: Full Time

Job Location: Sandton, Gauteng, South Africa

Application Deadline: N/A

To apply for this job please visit www.linkedin.com.


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