Job Description: To effectively process allocated estates debt management cases within specific turnaround time and in line with relevant policies and procedures. Job Responsibilities: Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives. Identify and resolve queries and problems timeously, apply known solutions in line with guidelines provided and escalate unresolved problems. Communication of transactional outputs and queries in area of work. Deliver on contracted performance objectives according to set procedures and agreed service level agreements. Analyse and interpret Liquidation and Distribution accounts in order to assess tax liability. Finalise all allocated debt management cases within the turn around times leading to the reduction of the debt book. Ensure accurate capturing of client’s information in order to reduce the estate debt book. Job Requirements: Relevant Higher Certificate (NQF 5) AND 3 years' experience in similar environment.