Debt Collector

Job Description:

To effectively process allocated estates debt management cases within specific turnaround time and in line with relevant policies and procedures.

Job Responsibilities:

• Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.
• Identify and resolve queries and problems timeously, apply known solutions in line with guidelines provided and escalate unresolved problems.
• Communication of transactional outputs and queries in area of work.
• Deliver on contracted performance objectives according to set procedures and agreed service level agreements.
• Analyse and interpret Liquidation and Distribution accounts in order to assess tax liability.
• Finalise all allocated debt management cases within the turn around times leading to the reduction of the debt book.
• Ensure accurate capturing of client’s information in order to reduce the estate debt book.

Job Requirements:

• Relevant Higher Certificate (NQF 5) AND 3 years’ experience in similar environment.