Job Description: To support the effective and efficient working of the Distribution Operations function by performingoperational, administrative and reporting duties relating to one of the following areas Job Responsibilities: Generate and issue policy document packs and certificates. Convert group schemes to individual policies and respond to queries related to the conversion. Split and process bulk applications. Verify personal details for FIC compliance. Capture New Business applications across the Distribution units (SPF, Group Benefits and Retail). Set new up for Group Benefit policies. Job Requirements: 2 - 3 Years experience in an administrative capacity in an operational environment. Matric (Grade 12) In-depth understanding of industry standards Diploma or degree in related field will be advantageous Working knowledge of products and services (advantageous) Knowledge of regulatory and compliance frameworks would be advantageous Customer engagement principles Experience in the insurance industry would be advantageous.