Job Description: To provide leadership and direction for the design, implementation and management of enterprise systems management infrastructure Job Responsibilities: Apply group governance and compliance standards Review operational standards annually at various review boards Ensure a full staff compliment for production support role at all times Optimise and enforce best practice operational frameworks Annual documentation of standard operating procedures Co ordinate staff readiness moves and plans Job Requirements: ITIL certification preferred Management of managers must be demonstrated Knowledge of batch management practice and tools required Knowledge of IBM Mainframe required
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