Job Description: To formulate the Digital Fraud Detection and Resolution tactical strategy and associated delivery plans, by managing fraud investigations and resolution actions involving digital fraud on taxpayer accounts and ensuring that the team meets its production targets within the quality, turnaround time and productivity norms. Job Responsibilities: Oversee or conduct any complex / high profile or sensitive digital fraud related investigations. Formulate and implement tactical digital fraud investigation strategies and delivery plans. Implement and enhance the practice for managing and conducting digital fraud investigations. Develop and execute plans to perform digital fraud investigations. Implement and evaluate the quality of digital fraud investigations performance programmes and recommend changes in line with risks identified. Job Requirements: Relevant Bachelor's Degree / Advanced Diploma (NQF 7) AND 8-10 years' experience in data analysis / fraud / tax, of which 3-4 years at junior management level
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