Insurance Agent Internship

Website Discovery Limited

Job Description:

The successful applicant will be responsible for dealing with operations functions within the client servicing area (claims, call centre and technical credit control).

Job Responsibilities:

  • Co-ordination of own administration
  • Providing product information to all Discovery Life clients in line with standards and protocols
  • Answering inbound / outbound calls timeously providing satisfaction to Discovery Life policy holders.
  • Ownership and accountability of all telephonic and written queries
  • Maintaining accurate details and statistics of all queries
  • Managing all queries through to resolution
  • Responding to inbound / outbound correspondence, accurately, thoroughly and timeously.

Job Requirements:

  • Intermediate Proficiency with MS Office suite (minimum Excel, PowerPoint, Outlook, Word)
  • A minimum of 6 months Call Centre experience within a financial institution in an inbound environment
  • Data analytics qualification – advantageous
  • Diploma/Degree in Administrator or related tertiary qualification
  • Matric – Essential
  • Not more than 1-year Administration experience from vac work or part time work – Advantageous

Job Details:

Company: Discovery Limited

Vacancy Type: Full Time

Job Location: Gauteng, South Africa

Application Deadline: N/A

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