Job Description: Own and develop the fiduciary value proposition and roadmap in line with the applicable client segment strategy recognising key client needs, leveraging the strength of the Sanlam brand to gain a competitive advantage. Job Responsibilities: Facilitate compliance and regulatory/legal engagements and signoffs between Capital Legacy and Sanlam Compliance and Legal functions. Manage expenses and budget. Fiduciary contact point for special projects initiated by Sanlam, e.g., Anti Money Laundering, POPIA etc and liaison with Capital Legacy for implementation and/or reporting Evaluate emerging marketing technologies. Provide thought leadership and perspective for adoption where appropriate. Identify trends and communicate learnings and intelligence of online marketing capability to the business. Track and report campaign and online marketing success through effective measurement metrics. Make recommendations for improvement and take corrective steps. Manage escalated complaints and liaise with stakeholders and clients in line with Sanlam Complaints policy. Job Requirements: Understanding of Marketing and / or Strategy best practice Digital Marketing implementation, measurement, and reporting Data management and marketing analytics interpretation Relevant Marketing qualification – minimum 3-year qualification Microsoft Office suite, Excel Market research and reporting Understanding of value proposition creation, commercial strategies, and market segmentation