Non Motor Field Assessor

Website Santam Insurance

Job Description:

The successful candidate will determine the quantum and merit of segmented non-motor claims by performing investigations, verifying the description of the event with the loss, negotiating with (client, intermediary and service providers) and settlement of claims within a delegated threshold and according to contract conditions.

Job Responsibilities:

  • Planning routes for claims, make arrangements and contact client.
  • Assessing risk to provide recommendations to underwriting.
  • Receiving instruction from Claims Service Consultant (appraisal notes & docs).
  • Deciding on what must be investigated and whether specialist expertise is required e.g. builder, engineer.
  • Identifying what is required and outstanding from client.
  • Checking completion and correctness of document and policy conditions.

Job Requirements:

  • Matric (Grade 12) with Mathematics
  • Familiar with IM external systems
  • Certified Fraud Examiner qualification advantageous
  • All relevant product training completed
  • Short-term insurance qualification (NQF4) plus completed Digital Non-motor Assessors Skills Programme
  • Five (5) years’ or more relevant experience at digital non-motor level (full spectrum), field assessing experience advantageous OR Seven (7) or more years’ relevant claims assessment experience (non-motor) (full spectrum)

Job Details:

Company: Santam Insurance

Vacancy Type: Full Time

Job Location: Durban, KwaZulu-Natal, South Africa

Application Deadline: N/A

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