Job Description: The successful candidate will determine the quantum and merit of segmented non-motor claims by performing investigations, verifying the description of the event with the loss, negotiating with (client, intermediary and service providers) and settlement of claims within a delegated threshold and according to contract conditions. Job Responsibilities: Planning routes for claims, make arrangements and contact client. Assessing risk to provide recommendations to underwriting. Receiving instruction from Claims Service Consultant (appraisal notes & docs). Deciding on what must be investigated and whether specialist expertise is required e.g. builder, engineer. Identifying what is required and outstanding from client. Checking completion and correctness of document and policy conditions. Job Requirements: Matric (Grade 12) with Mathematics Familiar with IM external systems Certified Fraud Examiner qualification advantageous All relevant product training completed Short-term insurance qualification (NQF4) plus completed Digital Non-motor Assessors Skills Programme Five (5) years' or more relevant experience at digital non-motor level (full spectrum), field assessing experience advantageous OR Seven (7) or more years' relevant claims assessment experience (non-motor) (full spectrum)
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