Job Description: Identify opportunities to optimise, improve, and automate processes and procedures where possible to make them simpler and more agile and streamlined. Job Responsibilities: Research best practices to optimally fulfil work. Submit progress and finding reports to relevant stakeholders. Review and update work instructions to ascertain adequacy and alignment with internal processes. Investigate and implement agile ways of working. Remove bureaucracy from processes without creating risks. Streamline work processes and approaches effectively. Oversee business processes with the objective of optimising and rationalizing work procedures and work instructions. Job Requirements: Experience: 6+ relevant years University Bachelors Degree