Job Description: To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations. Job Responsibilities: Identify and prevent financial risks by adhering to policies and procedures Ensure an effective discharge process as per the Patient Administration Manual Maintain patient confidentiality Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure Job Requirements: Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.) Admission; Bed functions; Preparation for next day and discharge processes Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.) Hospitals switchboard systems Patient admin programmes on the AS400 system Anatomy (including terminology)
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