Job Description: Administers the receiving, capturing and distribution of all samples to ensure correct information is obtained and recorded and to facilitate the speedy processing of samples in terms of service objectives. Job Responsibilities: Responsible to track progress of sample delivery by couriers to ensure that specimens are received by the designated laboratory, processed and results returned timeously and in compliance with set standard operating procedures. Performs hospital rounds to distribute reports and collect submitted samples for processing in accordance with relevant standard operating procedures. Processes sample registration (“logging”) and queries according to set standard operating procedures. Handles and refers administrative queries and customer complaints to ensure timely resolution of queries and responses to complaints. Ensures dispatching of specimens for processing in accordance with prescribed standard operating procedures and monitors progress and filing of reports, including handling queries and report delivery, in line with prescribed turnaround time. Job Requirements: Laboratory information systems Computer literate Bsc Degree Advantageous Grade 12 or relevant NQF level 4 qualification 0-1 Yrs Relevant Working Experience
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