Job Description: To ensure smooth running of the Renasa recoveries and liabilities and manage the various outsource agents that perform this function on behalf of Renasa. Job Responsibilities: Develop working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards. Roles at this level are individual contributors operating as junior specialist with operational or administrative processes, selecting the most appropriate approach (from established options) and reacting to changing priorities / circumstances. Negotiate the best possible settlement with uninsured and insured third parties in the shortest amount of time in accordance with the standard operating procedure. Job Requirements: 1 - 2 years' call centre recoveries and liabilities experience within the non-life insurance industry (Essential); experience in motor collision law (Advantageous). Grade 12/ SAQA Accredited Equivalent (Essential); Paralegal Diploma or Debt collection certificate (Advantageous); Relevant certificate in business administration (Advantageous). LLB degree (Advantageous).
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