Job Description: Ensure that you comply with all security, company and Estate policies and procedures at all times and enforce them accordingly, this includes making sure all security personnel and subordinates adhere to all instructions and requirements. Job Responsibilities: The responders must make use of the Instacom unit / cell phone to take photos of transgressions, and/ or as proof that complaints were attended, confirmation of residence, vehicle, dog, person etc. Including noting all the required information (who, what, when, why, how, where, names and numbers, registration numbers, windows –doors open etc.). This includes supplying all the relevant information, reports and ensuring it is recorded on CIIMS/ Online before going off duty. On immediate notification of been informed of a complaint, alarm activation, intrusion, emergency you will respond immediately and promptly. All irregularities and incidents that the Responder may encounter must be dealt with in a professional manner and must be reported to the Shift Manager and Control Room as soon as possible. The responder must also assist / deal with all Resident complaints in an efficient and professional manner and report to the Shift Manager and the Control Room. Job Requirements: Psira Grade A. Assertiveness and professional. Matric. License and PDP.
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