Soft Service Manager

Job Description:

Liaison with the Compliance manager to ensure contractor compliance and safety standards are met and maintained from inception of contractor until end use.

Job Responsibilities:

• Hold and document regular review meetings with the service providers.
• Implement the agreed SLA with Service Providers.
• Ensure mechanisms are in place for effective performance management and review of subcontractors
• Follow up non-conformance as per SLA.
• Ensure that all contracts are agreed and in place per service provider and approval has been received from the client prior to action

Job Requirements:

• Good financial and business acumen
• Facilities Management Diploma or similar.
• 2-3 Years’ experience in a similar environment.
• Attention to detail
• Grade 12