Specialised Recoveries Officer

Job Description:

To execute the compliance function for Collections and Recoveries through monitoring; exception reporting and developing networks; providing advice to minimise regulatory; reputational and compliance risk and endeavour to avert potential litigation /penalties and ultimately increase shareholder value for the Bank.

Job Responsibilities:

• Contribute to achievement of Business Unit objectives and financial results by providing the appropriate information timeously to relevant operational areas and sharing knowledge and insight where required.
• Build trusting working relationships by regular communication, giving constant feedback and supporting others.
• Ensure delivery of quality service by setting quality assurance standards aligned to business strategy and in line with Best Practice, ensuring data integrity through spot checks and self-reviews and using the appropriate communication channels.
• Ensure to obtain stakeholders buy-in by understanding stakeholder expectations, providing regular feedback, recommending appropriate solutions and assisting in the implementation and monitoring of outcomes.
• Build and maintain relationships with internal and external stakeholders by identifying needs and operating within Service Level Agreements (SLAs) and deadlines.

Job Requirements:

• Diploma
• 3-5 years industry related experience
• Banking procedures
• Administrative procedures and systems
• Relevant Bachelors Degree in Law, Credit, Banking and / or Finance.
• Business terms and definitions