Specialist: Credit Book Control

Job Description:

Making ownership for and providing specialist expertise during analysis, monitoring, and reporting of the book segmentation, tactical strategies, campaigns (calls/digital) and solutions for pre-delinquent, collections and recoveries.

Job Responsibilities:

• Identifying, quantifying, analysing and reporting on book trends and reasons/triggers for arrears, excess, risk grade changes, downgrades, write-offs and provisions.
  onitoring and enabling appropriate arrears treatments and actions.
• Providing specialist expertise towards the designing, implementing and monitoring optimal risk management solutions, policies and procedures.
• Identifying and quantifying high risk portfolios, clients and industries in distress.
• Identifying trends and root causes of arrears and/or downgrade reasons and triggers and client credit portfolios.

Job Requirements:

• Case study and root cause analysis.
• Credit and business analysis experience and influencing processes, policies and procedures.
• Consumer and complaint resolutions.
• Drafting business processes, policies and procedures.
• Applying data for reporting and monitoring purposes.
• Credit book monitoring and reporting.
• 5+ years of experience in an ongoing risk management role, in a credit environment.
• Process efficiencies: Draft of idea documents and business specifications.
• Experience in granting, collections and/or recoveries and/or intuitive / judgemental credit environment within the financial services sector.
• 3 – 5 years within an ongoing-risk or credit management or finance / credit operational environment.