Job Description: Link customers to KPIs by directly measuring the drivers of purchasing behaviour and the impact these have upon delivering KPIs such as market share, profit and loss, recommendation, share of wallet, ROI etc. Job Responsibilities: Oversee full value chain across all customer touch points and making sure elements are in line with the overall CVM strategy. Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members. Implementation of campaigns that drive revenue generation and customer retention on platform. Maintenance of expert knowledge on relevant legislative amendments industry best practices and provision of proactive advice and solutions to relevant stakeholders. Establishment, alignment and management of target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency. Job Requirements: Certification in Analytics Relevant tertiary qualification 3+ years relevant experience, preferably in a financial environment.
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