Job Description: Work as part of an agile team to provide application support for specified tech products & services. This includes first line support & basic optimization, administration, configuration, maintenance & trouble shooting / problem solving with end users of these tech products & services. Job Responsibilities: Follow governance & risk procedures for all application support e.g. upgrades, maintenance etc. Implement configuration, optimization (e.g. upgrades) & maintenance activity (e.g. regular maintenance patches) for enterprise wide applications Leverage application documentation to guide users through application support processes Schedule and oversee planned maintenance tasks, such as backups and performance tuning, in production for tech products & Services Work as part of an integrated application / product / service team throughout their lifecycle and assist in the application-related aspects of designing, testing, operating and improving technology products & services Leverage knowledge gained on support / trouble shooting processes to make recommendations for user documentation and or application changes / enhancements Execute unplanned maintenance tasks, such as disaster recovery procedures, for production IT services to prevent and to minimize issues Provide inputs into application documentation for end users Job Requirements: Linux (Jboss and Apache) Bachelor's Degree: Information Technology Microsoft Power Apps/ Power Automate – advantage Windows server knowledge – to be able to remediate vulnerabilities Web services experience Powershell – advantage AWS – basic/beginner
Jobsrican