Job Description: Provide application system and user support in line with services offerings and the Group IT Operating model. Job Responsibilities: Develop user guides for system solution training Perform system changes and enhancements Perform processes documentation and reviews Performs system testing Provide user support for logged problems and information requests Developing Solutions using tools like SAS, SAP BW, SSRS, SSIS, SSAS, PowerBi but not limited Monitor the status of the ETL (Extract, Transform and Load) on daily basis Job Requirements: Teamwork Intellectual and ethical integrity Ability to work and interact effectively with people 3 years’ Experience in Information Technology Team player Sound interpersonal relations Embraces diversity Emotional maturity National Diploma in Information Technology/Systems at NQF 6 with 240