Systems and Support Analyst

Website FNB South Africa

Job Description:

To investigate, monitor and resolve system and business issues/problems and to ensure the daily running of systems

Job Responsibilities:

  • Drive business profitability in the context of cost management through Information technology solutions
  • Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions by resolving queries fast end effective
  • Increase operational efficiency and suggest solutions to enhance cost effectiveness
  • Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements
  • Liaise and communicate the system requirements to the necessary audiences e.g. testers, developers, business analysts and provide ongoing feedback regarding system issues

Job Requirements:

  • A+, N+ or 3 Years Branch experience.
  • ITIL Foundation\Service Manager\Cobit knowledge.

Job Details:

Company: FNB South Africa

Vacancy Type: Full Time

Job Location: Johannesburg, Gauteng, South Africa

Application Deadline: N/A

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