Job Description: This role is eligible for the Corporate Office Dual Workplace Arrangement. This new way of work introduces a hybrid working model for Mediclinic Southern Africa (MCSA) Corporate Office employees. Job Responsibilities: To build, manage and monitor Infrastructure and Operations services, and cloud based services within the ICT engineering environment To update and maintain Support Procedures within the ICT engineering environment To ensure process and system improvement within ICT engineering environment To manage incidents and ticket request within ICT engineering environment To manage and mitigate ICT risks for Mediclinic Job Requirements: 5 years experience in an IT Operations environment At least 3 years’ experience in an IT operations environment Network infrastructure, Intel based servers and Microsoft Back-office applications