Job Description: To manage and lead a team to optimally deliver on set organisational, departmental, and operational objectives, ensuring that an exceptional client experience is achieved and that all set policies, regulatory requirements, and operational processes are implemented, followed, and adhered to. Job Requirements: Contact Centre experience and/or function relevant experience (role specific) Previous people leadership experience A relevant tertiary qualification in Commerce or Management Grade 12 National Certificate / Vocational in Grade 12 National Certificate Minimum of 3 -5 years’ experience in a banking, retail, finance, client service environment.
Jobsrican